Case 3 Ship Ship Rachel Works Quality Assurance Engineer Large Electronics Company Respons Q36204560

Case #3 To Ship or Not to Ship Rachel works as a QualityAssurance Engineer at a large electronics company. She isresponsible for the final testing of her company’s computerservers. Rachel’s company has a contract with another company whichmakes the chips. The business model for this product is to releasea new generation server approximately every six months, meaningRachel has a limited timeframe to conduct her Quality Controltests. Because there is such a short amount of time between therelease of each next new product, the Quality and Assurancedepartment cannot perform every possible test on the servers toensure they are defect free. Rachel will not ship a product ifthere is any possibility that the server could malfunction andcause physical harm to the customer. However, she will ship aproduct that has a higher likelihood of failure resulting in dataloss for the customer, because she knows that if she doesn’t, hercompany’s competitor will. • Is this an ethical way to conductbusiness? • How Rachel can determine when to ship or not to ship? •Who is at fault here? Rachel or her company? • Is it an integritybreach or business as usual? • Should Rachel stand up and confronther boss about this unethical shipment? • Does competition justifyher shipping decision? • Is it a fair practice not to apply qualityassurance in this case? • Why not?