Car Dealership Front Office Area Car Dealership Customers Visitors Ask Inquiry Help Face F Q32276667

Car dealership front office is the area of thecar dealership where customers or visitors ask for inquiry or anyother help where face to face communication occurs. one example ofservice falls under this category is reception and sales man in acar dealership where customers asks about the cars and services,charges & others either face to face or via telephone.

(a) Choose the above example: Create aFishbone Diagram and show why the process is not as efficient or ascorrect as it needs to be.

(b) Develop a process chart for the process that youdescribed in part (a)

Note: (please, process chart is important)