NSU Healthcare Information Systems Case Study

NSU Healthcare Information Systems Case Study

Question Description

I’m working on a health & medical case study and need a sample draft to help me learn.

 

Hermit’s Pediatrics is a small practice serving the health care needs of children in a small, rural community. The practice has always used paper health records. However, the practice founder, Dr. Melody Hermit, learns that under the American Recovery and Reinvestment Act (ARRA) of 2009, the Centers for Medicare and Medicaid Services (CMS) is offering significant incentives to eligible healthcare professionals who effectively adopt electronic health records (EHR). She sees an opportunity to move into the electronic age.

It takes some time for Dr. Hermit and her staff to get accustomed to using the EHR instead of the paper record, but they quickly see some real advantages. Information in the EHR is always easy to find and is well-organized. Things are going smoothly until one morning when Dr. Hermit and her staff discover that all of their patient records are gone from the EHR. Inadvertently, the system upgrade that was rolled out the night before has overwritten the storage partition containing the records. Luckily, the records had been backed up just before the wipe-out, and are eventually reloaded within a few hours.

Several months later, Dr. Hermit receives an irate phone call from a patient’s mother whose child has been diagnosed with sickle cell disease. The mother’s anger is triggered when a neighbor expresses her sympathy, although the mother has not discussed the diagnosis with anyone. Dr. Hermit questions her staff and learns that the receptionist discussed the child’s diagnosis with the mother’s neighbor after checking his medical records. Dr. Hermit is astounded that the receptionist could even view the patient information, particularly given that the EHR is supposed to be HIPAA compliant according to Planet, the software developer. She is equally surprised when she walks into the reception area only to witness that another patient’s record is in full-sight of those waiting for their appointment. To top Dr. Hermit’s frustration, the Planet software server suffers a malicious software attack. As a consequence, the EHRs of many patients have been compromised, and many others might have been made vulnerable.

Dr. Hermit is now rethinking her decision to adopt an EHR to qualify for the incentive payment after all. The clinic may be better off using paper records until she retires.

Case Study Questions

1. Hermit’s Pediatrics has experienced risks to information confidentiality, data integrity, service availability, and the business itself. Identify the consequences, the vulnerabilities exploited, and the ways these risks could have been mitigated.

2. What are some of the risks that are not addressed by HIPAA, but an EHR software subscriber may need to consider?

 

  Excellent Good Fair Poor
Main Posting 45 (45%) – 50 (50%)

Answers all parts of the discussion question(s) expectations with reflective critical analysis and synthesis of knowledge gained from the course readings for the module and current credible sources.

 

Supported by at least three current, credible sources.

 

Written clearly and concisely with no grammatical or spelling errors and fully adheres to current APA manual writing rules and style.

40 (40%) – 44 (44%)

Responds to the discussion question(s) and is reflective with critical analysis and synthesis of knowledge gained from the course readings for the module.

 

At least 75% of post has exceptional depth and breadth.

 

Supported by at least three credible sources.

 

Written clearly and concisely with one or no grammatical or spelling errors and fully adheres to current APA manual writing rules and style.

35 (35%) – 39 (39%)

Responds to some of the discussion question(s).

 

One or two criteria are not addressed or are superficially addressed.

 

Is somewhat lacking reflection and critical analysis and synthesis.

 

Somewhat represents knowledge gained from the course readings for the module.

 

Post is cited with two credible sources.

 

Written somewhat concisely; may contain more than two spelling or grammatical errors.

 

Contains some APA formatting errors.

0 (0%) – 34 (34%)

Does not respond to the discussion question(s) adequately.

 

Lacks depth or superficially addresses criteria.

 

Lacks reflection and critical analysis and synthesis.

 

Does not represent knowledge gained from the course readings for the module.

 

Contains only one or no credible sources.

 

Not written clearly or concisely.

 

Contains more than two spelling or grammatical errors.

 

Does not adhere to current APA manual writing rules and style.

Main Post: Timeliness 10 (10%) – 10 (10%)

Posts main post by day 3.

0 (0%) – 0 (0%) 0 (0%) – 0 (0%) 0 (0%) – 0 (0%)

Does not post by day 3.

First Response 17 (17%) – 18 (18%)

Response exhibits synthesis, critical thinking, and application to practice settings.

 

Responds fully to questions posed by faculty.

 

Provides clear, concise opinions and ideas that are supported by at least two scholarly sources.

 

Demonstrates synthesis and understanding of learning objectives.

 

Communication is professional and respectful to colleagues.

 

Responses to faculty questions are fully answered, if posed.

 

Response is effectively written in standard, edited English.

15 (15%) – 16 (16%)

Response exhibits critical thinking and application to practice settings.

 

Communication is professional and respectful to colleagues.

 

Responses to faculty questions are answered, if posed.

 

Provides clear, concise opinions and ideas that are supported by two or more credible sources.

 

Response is effectively written in standard, edited English.

13 (13%) – 14 (14%)

Response is on topic and may have some depth.

 

Responses posted in the discussion may lack effective professional communication.

 

Responses to faculty questions are somewhat answered, if posed.

 

Response may lack clear, concise opinions and ideas, and a few or no credible sources are cited.

0 (0%) – 12 (12%)

Response may not be on topic and lacks depth.

 

Responses posted in the discussion lack effective professional communication.

 

Responses to faculty questions are missing.

 

No credible sources are cited.

Second Response 16 (16%) – 17 (17%)

Response exhibits synthesis, critical thinking, and application to practice settings.

 

Responds fully to questions posed by faculty.

 

Provides clear, concise opinions and ideas that are supported by at least two scholarly sources.

 

Demonstrates synthesis and understanding of learning objectives.

 

Communication is professional and respectful to colleagues.

 

Responses to faculty questions are fully answered, if posed.

 

Response is effectively written in standard, edited English.

14 (14%) – 15 (15%)

Response exhibits critical thinking and application to practice settings.

 

Communication is professional and respectful to colleagues.

 

Responses to faculty questions are answered, if posed.

 

Provides clear, concise opinions and ideas that are supported by two or more credible sources.

 

Response is effectively written in standard, edited English.

12 (12%) – 13 (13%)

Response is on topic and may have some depth.

 

Responses posted in the discussion may lack effective professional communication.

 

Responses to faculty questions are somewhat answered, if posed.

 

Response may lack clear, concise opinions and ideas, and a few or no credible sources are cited.

0 (0%) – 11 (11%)

Response may not be on topic and lacks depth.

 

Responses posted in the discussion lack effective professional communication.

 

Responses to faculty questions are missing.

 

No credible sources are cited.

Participation 5 (5%) – 5 (5%)

Meets requirements for participation by posting on three different days.

0 (0%) – 0 (0%) 0 (0%) – 0 (0%) 0 (0%) – 0 (0%)

Does not meet requirements for participation by posting on 3 different days.

Total Points: 100  

 

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